Delivery
Resin Items
Resin item are sent via Royal Mail (Large Letter) with tracking for reassurance that your unique piece is monitored closely. We provide the following tracking options:
——— UK ———
- Tracked 24 ~ £3.50
- Tracked 48: ~ £2.70
—— International ——
- International Tracked ~ £10.60
Keyrings
Our keyrings are sent via Royal Mail (Large Letter) with more delivery options to choose from. See your options for these below:
——— UK ———
- Tracked 24 ~ £3.50
- Tracked 48 ~ £2.70
- 1st Class ~ £2.10
- 2nd Class ~ £1.55
—— International ——
- International Tracked ~ £10.60
- International Standard ~ £4.20
- International Econemy ~ £3.50
Cards & Balloons
Cards and Balloons are sent via Royal Mail (Letter) with cheaper options than above due to the size and weight. Please see these options below:
——— UK ———
- 1st Class ~ £1.35
- 2nd Class ~ £0.85
—— International ——
- International Tracked ~ £7.90
- International Standard ~ £2.50
- International Economy ~ £2.20
Estimated Delivery Times
Kindly be advised that the delivery times provided are approximate estimates established by Royal Mail and may occasionally exceed the indicated duration. While any delays or missing items are beyond our control, we are committed to assisting in addressing any concerns with Royal Mail effectively.
Additionally, it is important to acknowledge that we have our internal processing timelines for crafting and/or dispatching items.
——— UK ———
- Tracked 24 ~ Aim to deliver within 24 Hours of posting.
- Tracked 48 ~ Aim to deliver within 48 Hours of posting.
- 1st Class ~ Aim to deliver within 1-2 days of posting.
- 2nd Class ~ Aim to deliver within 2-3 days of posting.
—— International ——
- International Tracked:
Europe ~ 3-5 working days
Worldwide ~ 5-7 working days
- International Standard:
Europe ~ 3-5 working days
Worldwide 6-7 working days
- International Economy:
Western Europe ~ up to 2 weeks
Eastern Europe ~ up to 5 weeks
North America ~ up to 6 weeks
South America, Africa and Asia ~ up to 8 weeks
Returns
Returns Policy:
Our return policy allows for returns within 30 days from the shipping date, with the exclusion of customised items, subject to the following conditions:
- Items must be in their original, unused condition and in the original packaging provided by the manufacturer.
- Returns should be securely packaged for shipping, preferably in the original packaging. It is important to note that shipping expenses are non-refundable.
Prior to initiating a return, please contact us to verify eligibility and provide the tracking number for items that can be tracked.
In the event of receiving an incorrect or defective item, we will cover the cost of reshipment or issue a refund promptly.
Our aim is to ensure your satisfaction while also protecting our business interests. If you believe that a special circumstance warrants consideration, please do not hesitate to contact us at inspiredbyriley@hotmail.com.